![]() ![]() On that site, he collected, tracked, and analyzed data from 2,500 Time Capsule owners whose devices had died in a similar manner and time frame, creating a persuasive argument that this was a widespread design flaw that Apple should rectify. After being told by Apple that his Time Capsule was past warranty and he was out of luck, user Pim van Bochoven decided to forgo complaining in the usual Apple Discussion Forums and began The Time Capsule Memorial Register in October 2009. The Solution - The efforts on the part of the Apple user community to organize and publicize the problem have been particularly noteworthy. Since it appears the problem lies mainly with the power supply, as opposed to the hard disk, there is a good chance that information trapped on a dead Time Capsule is retrievable. He also says that the rubber base of the Time Capsule likely acts as an insulator, worsening the problem. Haverfield points out that while these devices do have a built-in fan, the fan largely circulates hot air within the casing. Lifespan of electrolytic capacitors is particularly sensitive to temperature.” is simply dying due to elevated temperatures, as the lifespan of components is greatly reduced running at such a high temperature. User Ray Haverfield, having looked closely at the issue and modified Time Capsule hardware to resolve it, posits on his site, “The power supply is well made with good quality components, capacitors etc. ![]() Or, rather, poor heat management leading to overheated capacitors. Heat is the most likely culprit for these premature deaths. The average lifespan of Time Capsules registered on a site tracking this problem is 19 months and 20 days hardly acceptable for what is designed to be a backup device, and well outside the one-year warranty. Users from all over the world – the United States, the UK, China, Australia, and elsewhere – have reported untimely Time Capsule deaths. The primary symptom was a failure of the Time Capsule to power up. Symptoms and Suspicions - Widespread failure apparently began in September 2008, roughly 18 months after the first units were sold. And those whose Time Capsules appear to be working properly can do a few things to protect against failure and keep the devices functional. ![]() The reason we’re writing about this now? In late 2009, Apple quietly started acknowledging the problem and replacing certain affected models. He described his experiences with a defective Time Capsule, which died after a short period of use, and pointed to several spots on the Web where other Time Capsule owners were commiserating over their busted backup devices. TidBITS reader Dean Lombard recently brought this issue back to our attention. But with an unknown number sold – it may be hundreds of thousands or even millions, for all we know – it was impossible to determine whether these failures were commonplace or statistical outliers. #1668: Updated Rapid Security Responses, OS public betas, screen saver bug fixed, “Red Team Blues” book reviewĪll hardware fails at some point, but we generally withhold coverage until a pattern appears, until the problem appears to affect relatively large numbers of people, or when the manufacturer ignores seemingly obvious proof.Įditors at TidBITS have heard anecdotally for many months that users were experiencing failures with Apple’s Time Capsule base station/backup appliance units that were relatively new, but outside the warranty period.#1669: OS security updates, ambiguity of emoji, small business payments with Melio, Twitter now X.#1670: Arc Web browser hits 1.0 release, “Do You Use It?” polls about Apple features.#1671: Apple Q3 2023 earnings, new Beats headphones and earbuds, Stage Manager adoption rate, do you use Spotlight?.1672: The hidden power of Google Sheets, Launchpad usage levels, Emergency SOS via satellite in the Maui fires, do you use proxy icons?. ![]()
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